Delivery and Return Policy

Returns Policy
karachionline.com offers 07 Day Returns Policy

Though we strive to give you a great customer experience each time you shop with us, if at all you are not satisfied with your purchase, you can return your Order for a refund, excluding the cost incurred as shipping charges of all types which includes shipping and return of the product. This policy applies, if you have received a damaged, in-complete, wrong product or the product received does not match the specifications of your ordered item. In case if you have received wrong size or colour, we can replace the product to correct one at earliest as possible.

For more details please contact customer care at help @ karachionline.com or call @ 0341-2000530.

You must understand that we can't bear a loss either; so return of products will be accepted only if the products are returned in a salable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition.

Please note that "karachionline.com's 07 Day Returns Policy" does not apply to Inner wear, Lingerie, Beauty products and Jewelery.

Note : Some special rules for promotional offers may override "karachionline.com’s 07 Day Returns Policy."

Cancellation Policy
While there is no option for a customer to cancel the order on their own once the order is submitted, you can get in touch with Customer Care at
sales@karachionline.com as soon as possible with your order number. As long as your order has not been processed, we can cancel it and refund your amount.

If you cancel your order before the product has shipped, you can choose to have the entire amount refunded or get a karachionline.com voucher of the same value.

If your product has been shipped and is yet to be delivered, please do not accept delivery and contact Customer Care to inform them of the same before rejecting the delivery. Refunds for prepaid Orders will be processed once the shipment returns to our Warehouse.


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